Why Success Requires Resilience
When is the last time that an obstacle you encountered knocked you down, and kicked you off track? When is the last time you achieved something great and meaningful – without having to face a significant obstacle? The difference between these two situations lies in your ability to be resilient. The ability to face whatever...
Clarity is Power
We often hear that knowledge is power, but the truth is, that’s long gone. You can get all the knowledge you’d ever want from Google, literally in a split second. Make no mistake, in our lightning-fast digital age, where everything is old news only ten minutes after it’s born, clarity is power. Why does that...
What It Takes to Be Your Best
Being your best requires that you have full and effective access to your greatest talents, capabilities and resources. I call this a highly resourceful state. To me, when you can draw on the best resources that you have, that is the essence of what a “resourceful state” is. The most successful professionals are able to draw...
Why Your Clients Aren’t Thrilled to See You
Have you ever been sure something would make a huge difference for your client, and yet you just can’t get their attention to share it? No matter what you do, they aren’t thrilled to see you and you can’t seem to get their attention or build a better client relationship. What’s missing? To command the attention and openness...
The Power of Gratitude
“Gratitude is the precursor to joy” is one of my favorite quotes – and a great guide to living. In the midst of whatever is going on, personally and professionally, recognizing all that we are grateful for tunes your mind, attention, energy, and spirit to a better state. When you really need to be at your...
How to Lead Change
The greatest key to success in dealing with significant change is to understand that change must be led – it cannot be managed. Managing implies an orderly application of plans, processes, and resources. Unfortunately change is rarely easily contained and channeled with a simple plan, predictable processes, and simply telling your resources what you expect...
The Power of Rapport
Being focused and present with your clients is a great start. But that just means you’re here. If you really want to build successful client relationships, you have to go beyond just being present. So, what’s next? The next step is building a connection with your client, or rapport. What is rapport? Rapport is, by dictionary definition,...
Why Leadership Vision Matters
The best, most successful leaders and organizations have leadership vision. What are the less accomplished, under-performing leaders missing? The most successful have the keys to: Clearer focus on what is most important and valuable Faster decision making – at every level of the organization Aligning efforts towards achieving what most matters for success Connection to...
What Really Matters
In the constant swirl of activity and demands in life and work today, do you ever lose track of what really matters most? One of the biggest challenges for the leaders, top professionals, and senior executives that I work with is keeping their focus and efforts on their most important priorities and outcomes. The first...
What Are Your Contingency Plans?
Have you had enough of the unforeseen and unexpected coming at you? The single most common comment leaders have said is “I wish I knew better what the future holds.” (of course when did we ever ‘know’ what the future holds?)There are ways to deal with the unexpected and unforeseen that almost nobody is doing...